All-in-One Restaurant POS & Management Software

What is a Restaurant POS System?

Restaurant POS (Point of Sale) system is a comprehensive software solution designed to streamline and automate restaurant operations. It serves as the central hub for managing orders, payments, inventory, staff, and customer experiences, helping restaurants operate more efficiently and profitably

Multi-platform POS

• Flexibility to use the POS system on different devices, including desktops, laptops, tablets, and smartphones, with compatibility across various operating systems.
• Reduced hardware costs, as there's no need to purchase expensive POS terminals or servers.
• Automatic updates for the latest features and security enhancements.

Table and Seat Management Features

• Reservation Management : Displays real-time table statuses (e.g., available, reserved, occupied) in an easy-to-read calendar or chart format.
• Table Assignment : Allows staff to assign tables to customers efficiently, ensuring optimal seating arrangements and preventing conflicts.
• Table Status Tracking : Provides live updates on table statuses (occupied, reserved, available) to help staff manage table turnover and reduce wait times.
• Seat Numbering : Enables staff to assign specific seat numbers within a table for precise order tracking and accurate billing.
• Table Layout Customization : Lets restaurants design and customize table layouts in the POS system to match the physical floor plan for better visualization and ease of use.

Seamless offline

• Orders are continuously synchronized between the serving staff, kitchen, and cashier, minimizing the risk of errors.
• Never lose sales or keep customers waiting, even without an internet connection.
• Ensures smooth and uninterrupted operation during offline periods.
• Data is automatically synced once the internet connection is restored.

Real-Time Inventory Tracking and Monitoring

• Track stock levels of all ingredients and supplies in real-time to stay on top of your inventory.
• Ensure you always have enough stock to meet customer demand and avoid running out of essential items.
• Receive automated alerts when stock levels are low and need restocking.
• Generate detailed reports on inventory usage to optimize ordering and reduce waste.
• Monitor stock levels across multiple store locations from one centralized system.
• Improve customer satisfaction by ensuring you always have the necessary ingredients to fulfill orders.

Employee Management

• Access Control : Restricts employee access to specific system functions and areas to prevent unauthorized actions or misuse.
• Performance Tracking : Enables managers to monitor employee performance and provide actionable feedback for improvement.
• Shift Management : Provides detailed reports on cash disbursements, revenue, and sales during each shift, allowing for immediate reconciliation and detection of discrepancies, minimizing revenue leakage and ensuring accurate accounting.
• Inventory Reports : Tracks the quantity of menu items sold, ingredients issued from stock, and supplies received into inventory for each shift, ensuring accurate inventory management.

Streamline Multi-Channel Sales and Payments 

✔ Online Sales Channel Integration: Sync orders and statuses from platforms like GrabFood, websites, and other online channels directly into the POS system to boost revenue effortlessly.
✔ Delivery Service Integration: Partner with Ahamove, GrabExpress, and more to ensure fresh, warm meals are delivered on time, enhancing customer satisfaction and streamlining logistics.
✔ Payment Gateway Integration: Offer flexible payment options like Momo, ZaloPay, and card payments, with automatic revenue tracking and reconciliation by payment method for accurate financial control

Drive Sales with Loyalty Programs

✔ Design Tailored Promotions and Loyalty Programs
- Encourage repeat purchases and increase customer spending through strategic loyalty programs.
- Tiered Membership System: Classify customers into membership tiers (e.g., Bronze, Silver, Gold) based on purchase frequency, total spending, or other metrics.
- Customizable Promotions: Create a variety of promotional campaigns to engage customers, such as:
• Free menu items for loyal customers.
• Happy hour discounts or limited-time offers.
• Vouchers with expiration dates to drive urgency.
• Revenue and Voucher Tracking : Gain full visibility into promotional performance and voucher usage with detailed reports, ensuring transparency and minimizing revenue leakage caused by employee misuse.
✔ Engage Customers with Personalized SMS Campaigns
- Reconnect with existing customers through targeted SMS marketing and personalized incentives.
Examples of campaigns:
• Special promotions for female customers on Women’s Day (20/10).
• Exclusive rewards, such as free dishes or discounts, for high-tier members (e.g., Gold Members).
• Birthday vouchers or discounts for customers who book tables in advance during their birthday month.

Efficient Self-Order Options for Modern Restaurants

Reduce labor costs and adapt to your restaurant’s needs with these self-order options:

- Digital Menu:
• Customers scan a QR code to view menus, place orders, and make payments via their phones.
• Orders sync instantly with the POS system.
Ideal for full-service restaurants.
- Self-Order Kiosks
• Customers place orders and pay directly on a touchless kiosk.
• Reduces wait times and queues, ideal for fast-food or counter-service setups.

E-Invoice Integration

• Automatically calculates taxes and ensures accurate reporting, guaranteeing compliance with Vietnamese tax regulations such as Circular 78 and Decree 123.
• Offers customers a convenient and secure payment experience by delivering invoices via email or other digital channels.
• Saves time and reduces administrative workload by eliminating manual invoicing and streamlining payment tracking.
• Enhances customer satisfaction through a seamless and efficient payment process.
• Integrates with leading e-invoice providers in Vietnam, including MISA, FPT, Viettel SInvoice, and more.

✔ Product and Operations Reports
• Identify top-selling menu items to optimize inventory levels and maximize sales.
• Minimize losses with detailed transaction tracking and transparent records.
✔ Financial Reports
PosApp delivers intuitive, easy-to-understand reports on revenue, costs, and profits, presented in various formats such as tables and charts. Gain a holistic view of your business—from high-level overviews to granular details—empowering you to make smarter operational and financial decisions.
✔ Advanced Report Filtering
• Analyze performance by day, week, or month, with visual comparisons to previous periods for actionable insights.
• Access deeper insights with filters by branch, menu category , and sales channel, offering precision beyond traditional summary reports.