All-in-One Multilingual Restaurant POS & Ordering System

PosApp Multilingual Restaurant POS System in Vietnam supporting 10+ languages, QR ordering, kitchen display, and e-invoicing

All-in-One Restaurant POS System in Vietnam for Foreign Owners & Local Teams

PosApp Restaurant POS is a comprehensive, multilingual cloud point of sale and smart ordering system supporting 10+ languages (including English, Vietnamese, Korean, Japanese, and Chinese). Engineered for international dining businesses in Vietnam, it bridges the language gap between foreign managers and local teams, while automating floor plans, tableside ordering, multilingual QR menus for guests, real-time kitchen displays, and instant VietQR checkout. Fully compliant with Vietnamese tax authorities for automated e-invoicing.

  1. 1. Floor Plan & Multilingual Ordering Live table reservations; floor staff take orders on handheld mobile POS, or international guests self-order in 10+ languages via smart table QR codes.
  2. 2. Real-Time Kitchen & Bar Sync Automated split-station routing to kitchen printers and Kitchen Display Systems (KDS) with precise cooking notes and dietary requests.
  3. 3. Local Payments & Cloud Control Split/merge bills, accept VietQR, card, and cash; auto-issue official Vietnamese e-invoices and monitor live sales & stock remotely.
  • 10+ supported languages (English, Vietnamese, Korean, Japanese, Chinese, etc.) for back-office and guest QR menus.
  • 100% compliant with Vietnam Tax Department for automated e-invoicing.
  • Versatile ordering: Handheld POS, tableside tablets, and QR code self-ordering.
  • Remote cloud dashboard: Track revenue, inventory, and recipe cost from anywhere.

Fast setup • Dedicated ongoing support • Hotline: 1900 3016

PosApp by the Numbers

hồng trà ngô gia
the american school
ssis
hồng trà ngô gia
viettravel
tefal
nhà máy vinfast
shinhanbank
ding tea
vikkafe
hưng thịnh land
huế palaza
furama resort
cmc corp
marina central tower
conasi
fpt
sân bay đà nẵng
aden
phở phù vương

Merchant reviews on the App Store

120.000+

Active Merchants

300+

Multi-Location Chains

25+

Global Tech Partners

Looking for Toast, Square, TouchBistro, or Your Favorite Restaurant POS in Vietnam?

While global platforms like Toast, Square, or TouchBistro are industry standards abroad, running them in Vietnam quickly leads to operational bottlenecks: zero connection with Vietnamese tax authorities for e-invoicing, inability to accept dynamic VietQR at dining tables and counters, language friction with local staff, and no on-site technical support.

The proven local alternative for restaurateurs familiar with:
Toast POS alternative Vietnam Square for Restaurants alternative Vietnam TouchBistro alternative Vietnam Clover alternative Vietnam Lightspeed alternative Vietnam Meituan POS alternative Vietnam iCHEF alternative Vietnam AirREGI alternative Vietnam OKPOS alternative Vietnam
PosApp On-Site Support Team in Vietnam
< 4 Business Hours On-site emergency response SLA
135,000+ Active F&B merchants across Vietnam

100% Tax & E-Invoice Compliant

Eliminate manual invoice headaches and tax penalties. PosApp connects directly with the General Department of Taxation to issue certified electronic invoices straight from dine-in receipts, takeaway counter bills, or delivery orders (Decree 123 & Circular 78).

VietQR & Table Payment Ecosystem

Don't trap your restaurant with costly 3–4% international card processing fees. Let customers pay the way people in Vietnam actually do: scan dynamic VietQR printed on table checks or takeaway counter receipts, pay via MoMo, ZaloPay, or domestic cards with instant verification.

Multilingual Workflow (10+ Languages)

Bridge the communication barrier on the dining floor. Manage menu pricing, inventory, and analytics in your native language (English, Korean, Japanese, Chinese, etc.), while your local cashier, floor staff, and kitchen team operate effortlessly in Vietnamese.

4-Hour On-Site Support SLA

Unlike overseas POS providers with zero physical presence in Vietnam, PosApp deploys technicians to your restaurant within 4 business hours for urgent operational or hardware issues during critical service periods.

★ Vietnam-Exclusive Growth Engine

Native Social CRM & Zalo Mini App

To build lasting diner loyalty in Vietnam, your restaurant must be on Zalo. Just like WeChat Mini Programs in China, guests simply scan your QR code—whether at dining tables or the service counter—to launch your branded Mini App inside Zalo with zero download. Customers share their active, verified phone number with 1 tap (zero OTP friction!). Reward loyalty points seamlessly across every visit, push localized e-vouchers, and trigger automated ZNS messages that achieve an extraordinary 90%+ read rate directly in their primary chat feed.

Interactive Floor Tour

Unified Restaurant Management Ecosystem

Seamlessly connect front-of-house hospitality, self-service touchpoints, and kitchen operations into a single real-time platform.

👆 Click or tap numbers 1–7 to explore stations
PosApp Restaurant Hardware and Cloud Ecosystem
Entrance & Express Takeaway

Self-Ordering Kiosk

Empowers walk-in guests to browse visual menus, customize dishes, and pay via VietQR or card—slashing peak-hour line waits.

Tax & Fiscal Compliance

Decree 123 E-Invoice Terminal

Automatically transmits authenticated electronic tax invoices directly from the cash register to the General Department of Taxation.

Front Counter & Checkout

Cashier POS Station

Lightning-fast order entry, split billing, and instant thermal receipt printing designed for rapid high-volume cashier operations.

Customer Retention

Loyalty Mini App & CRM

Captures guest member profiles and phone numbers right at checkout to award points, issue vouchers, and drive repeat visits via Zalo.

Back-of-House (Kitchen/Bar)

Kitchen Display System (KDS)

Instantly syncs orders to prep line screens by cooking time, eliminating lost paper tickets and coordinating kitchen-to-table delivery.

Floor Staff & Patio

Handheld Mobile POS

Equips servers to fire table orders and accept contactless card/VietQR payments on the spot with a built-in mobile receipt printer.

Dining Room & Booths

At-Table QR Code Ordering

Diners scan the table QR code on their smartphone to view bilingual digital menus, submit orders to kitchen, and settle payments.

Entrance & Express Takeaway

Self-Ordering Kiosk

Empowers walk-in guests to browse visual menus, customize dishes, and pay via VietQR or card—slashing peak-hour line waits.

F&B Business Models Supported by PosApp Restaurant POS

PosApp adapts to diverse food & beverage concepts across Vietnam—from cozy expat bistros, craft taprooms, and artisan patisseries to multi-branch chains and modern food courts. Choose the precise feature set built for your service style, kitchen flow, local tax compliance, and guest loyalty.

  1. Floor staff coordinating table orders with PosApp at a casual dining restaurant
    Floor & Table Map Kitchen Display (KDS) Official E-Invoice (VAT)

    Full-Service, Casual Dining & Bistros

    Tailored for table-service restaurants, wine bistros, and casual dining spots where floor staff, kitchen, and cashier need continuous real-time sync.

    • Interactive floor map with live table status (occupied, reserved, bill requested)
    • Mobile table ordering routing tickets directly to kitchen and bar stations
    • Recognize VIP regulars, auto-apply member discounts, and issue compliant Vietnamese E-Invoices (VAT)
  2. Bartender managing open bar tabs and beverage orders using PosApp
    Open Bar Tabs Happy Hour Pricing VIP Perks & Member Tiers

    Bars, Pubs & Craft Beer Taprooms

    Built for high-volume nightlife venues, sports pubs, and cocktail lounges needing fast re-ordering, open tabs, and strict pour-cost control.

    • Manage open bar tabs effortlessly with fast customer naming and instant card recall
    • Automated scheduled pricing for Happy Hours, special events, and tiered bottle service
    • Reward regulars and Mug Club members with digital VIP tier discounts, points, and private event perks
  3. Order customization and pre-order tracking at an artisan bakery and cake studio
    Custom Modifiers Pre-Order Tracking Digital Stamp & Loyalty

    Bakeries, Patisseries & Custom Cake Studios

    Tailored for artisan bakeries, pastry shops, and custom cake studios requiring detailed cake customization, pre-orders, and repeat customer retention.

    • Configure custom cake orders with sizes, flavors, fillings, and special decorating notes
    • Track custom pre-orders, down payments, deposits, and remaining balances at pickup
    • Boost repeat visits with paperless digital stamp cards, birthday rewards, and loyalty points via Mini App / QR
  4. Fast counter ordering and takeaway operations in a fast casual restaurant
    QR & Mini App Loyalty Fast Counter Checkout Kitchen Ticket Routing

    Quick Service (QSR) & Fast Casual

    Ideal for burger joints, pizza slice shops, and grab-and-go spots where speed, queue management, and quick order turnaround are critical.

    • Rapid order taking with intuitive touch POS and customer-facing QR payment screens
    • Order-ahead and instant cashback loyalty points via lightweight Mini App or QR scan (no app download needed)
    • Automated kitchen ticket dispatch and order status displays to eliminate rush-hour bottlenecks
  5. Multi-branch centralized restaurant and warehouse inventory management
    Centralized Stock Control Chain-Wide Loyalty CRM Open API Integration

    Multi-Outlet Brands & Restaurant Chains

    Engineered for growing F&B operators managing multiple branches, centralized prep kitchens, and unified brand menus across Vietnam.

    • Centralized inventory tracking with stock transfers between central kitchen and outlets
    • Unified customer loyalty database and automated CRM campaigns working seamlessly across all branch locations
    • Consolidated multi-store sales reporting and remote real-time management via mobile app
  6. Self-service ordering kiosks and cashless smart cards at food courts and modern cafeterias
    Prepaid Member Cards Self-Ordering Kiosks Multi-Stall Settlement

    Food Courts, Food Halls & Modern Cafeterias

    Designed for multi-tenant food courts, modern food halls, and international school/campus cafeterias handling high-speed cashless transactions.

    • Enable cashless top-ups and balance spending using prepaid member cards or wristbands with instant cashback rewards
    • Speed up rush-hour ordering with standalone customer Self-Ordering Kiosks
    • Automated end-of-day sales reconciliation and commission settlements for independent stalls
Swipe to explore models
End-to-End Restaurant Management

9 Built-In Pillars to Run Smooth, Profitable Restaurant Operations in Vietnam

From front-of-house table service and multilingual ordering to kitchen routing, real-time inventory, and 100% local tax compliance—everything is unified in a single cloud system.

Pillar 1 • Hardware Flexibility & BYOD

Run PosApp on Any Device with Flexible Hardware Options

Eliminate expensive, locked-in hardware contracts. PosApp operates smoothly across existing iPads, Android tablets, smartphones, and Windows PCs, connecting reliably to standard restaurant peripherals.

BYOD (Bring Your Own Device)

Deploy PosApp directly on devices you already own—iPads, Android tablets, laptops, or commercial touchscreens. Avoid forced hardware bundles and launch your restaurant immediately with zero initial hardware lock-in.

Handheld Mobile POS for Floor Staff

Equip servers with mobile handheld terminals or smartphones to take tableside orders and process bills on the spot. Tickets transmit instantly to the kitchen, eliminating server walking time and speeding up table turnover during busy dinner rushes.

Plug-and-Play Peripheral Connectivity

Connect standard receipt printers, kitchen ticket printers via network cables, Wi-Fi, or Bluetooth, alongside cash drawers and barcode scanners without complicated manual setup.

Resilient Offline Mode with Auto-Sync

If local internet disconnects during peak service, staff can continue entering orders, printing kitchen slips, and accepting cash payments without interruption. All sales and order data synchronize automatically to the cloud once the connection is restored.

Want to run PosApp on your existing hardware?

Schedule a quick hardware consultation to verify device and printer compatibility.

Cross-Platform Hardware Ecosystem for PosApp Restaurant System
Pillar 2 • Floor Plan & Table Management

Visual Floor Plan & Real-Time Dynamic Table Control

Keep your dining floor organized during peak hours with an interactive visual table layout, real-time dining statuses, and fast one-tap table actions.

Multi-Zone Visual Floor Plan

Map your entire venue into distinct physical zones such as Indoor Dining, Outdoor Patio, Bar Counter, and VIP Rooms. Color-coded table indicators show staff instantly whether each table is vacant, dining, or waiting for their check.

One-Tap Table Merging & Transfers

Merge adjacent tables together with one tap when large walk-in parties arrive, split complex checks evenly or by individual dish, or transfer an active order to a new table when guests change seats without losing order history.

Advance Reservations & Deposit Tracking

Manage advance table bookings, banquet schedules, and party guest counts in a centralized reservation calendar. Record deposits directly on booking files to prevent revenue loss from empty table no-shows.

Time-Based VIP Room Billing

Automatically track occupancy time and calculate hourly rental fees for private dining rooms, karaoke suites, or VIP event spaces alongside food and drink orders on a single guest folio.

Need a tailored table layout for your dining space?

Our team will help map your restaurant floor plan into PosApp for free.

Visual Floor Plan and Table Management Screen
Pillar 3 • Kitchen & Bar Synchronization

Kitchen Display Systems (KDS) & Split-Station Ticket Routing

Eliminate communication breakdowns, order delays, and lost paper tickets by routing food and drink orders instantly to designated preparation stations with clear bilingual cooking instructions.

Split-Station Ticket Routing

When a server enters an order, the system instantly breaks down items and sends them simultaneously to designated stations—hot dishes route to the wok or grill line, drinks dispatch to the bar, and chilled appetizers print at the cold pantry.

Bilingual Kitchen Notes (English to Vietnamese)

International guests and English-speaking servers enter dietary requests in English (e.g., "no cilantro", "sauce on side", "peanut allergy"), and the system automatically translates and prints instructions in Vietnamese so local cooks execute them accurately.

Paperless Kitchen Display Screens (KDS)

Replace noisy paper ticket rolls with wall-mounted kitchen touchscreens. Chefs view incoming orders organized by wait time, track live ticket aging alerts, and tap the screen to notify servers when dishes are plated and ready.

Real-Time Dish Preparation Tracking

Floor staff monitor cooking progress directly on their handheld ordering devices, knowing the exact moment an appetizer or main course is ready for pickup without repeatedly walking back to check with the kitchen.

Want to see bilingual KDS in live action?

Book a 15-minute live workflow demo with our English-speaking specialists.

Restaurant Kitchen Display System KDS and Split-Station Routing
Pillar 4 • Staff Access Control & Anti-Theft

Role-Based Permissions & Automated Loss Prevention

Foreign owners cannot watch the cashier counter 24/7. PosApp provides strict operational controls, giving you complete oversight of every discount, void, and cash drawer opening.

Role-Based Permission Tiers

Restrict sensitive cashier actions—such as voiding dishes after order transmission, applying custom discounts, modifying menu prices, or cancelling printed bills—behind mandatory manager passcode authorization.

Blind Shift Handover Reconciliation

Cashiers perform shift changeovers by counting physical drawer cash without seeing system-expected sales totals. PosApp cross-references the counted cash against actual sales receipts to highlight exact discrepancies immediately.

Timestamped Audit Trail

Every sensitive operation—including modified items, canceled orders, manual drawer openings, and reprinted customer receipts—is permanently logged alongside the specific employee name, terminal ID, and exact timestamp.

Real-Time Discrepancy Alerts

Business owners receive instant notifications on their smartphones whenever drawer cash totals don't balance with recorded sales, or when bill voiding rates exceed normal operational thresholds during a shift.

Concerned about cash drawer discrepancies?

Learn how blind shift handover prevents employee theft without micromanagement.

Staff Access Control and Loss Prevention Screen
Pillar 5 • Delivery & Instant Settlement

Unified Food Delivery Integration & Real-Time Payment Verification

Consolidate third-party delivery channels onto a single screen while eliminating payment fraud through real-time bank settlement verification.

Direct GrabFood & ShopeeFood Integration

Receive and manage online delivery orders directly on your primary POS screen, eliminating the clutter, missed orders, and manual re-typing caused by juggling multiple driver tablets.

Channel-Specific Menu & Pricing Control

Configure independent pricing rules and promotional discounts for dine-in, takeaway, and delivery platforms from one central dashboard without having to duplicate menu items.

Real-Time Bank Settlement Verification

When customers scan a dynamic VietQR code to pay, the system confirms the transaction only when money actually lands in your bank account, completely preventing fake bank transfer screenshot scams at the cashier counter.

Cross-Channel Revenue Analysis

Track and compare daily sales volumes, third-party platform commissions, and net profit margins across in-house dining, direct takeaway, and delivery services to understand your true operational earnings.

Tired of fake payment screenshots and tablet clutter?

Consolidate GrabFood, ShopeeFood, and dynamic VietQR into one POS.

Omnichannel Delivery Integration and Instant Settlement Verification
Pillar 6 • Self-Order & Customer Data Capture

Multilingual QR Table Web Ordering, Kiosks & Lead Capture

Allow international and domestic diners to browse visual menus and place orders directly from their phones or self-checkout kiosks while building your customer database.

10+ Language QR Web Ordering Portal

International diners scan a table QR code to open an interactive web menu with photos, ingredient descriptions, and allergen warnings in their native language directly on their phone browser without downloading any mobile app.

Automated Customer Data Collection

The digital ordering process gathers verified customer contact details with user consent, transforming anonymous walk-in diners into a valuable customer database for automated marketing campaigns and retention programs.

Direct Kitchen Order Transmission

Table QR orders submit straight into kitchen printers and display screens the moment guests confirm, reducing server workload and eliminating order bottlenecks during crowded peak hours.

Self-Service Ordering Kiosks

Install freestanding touchscreen kiosks at busy fast-casual or takeaway counters so guests can browse menus, customize meals, and pay independently to keep cashier lines moving quickly.

Want diners to order in English, Korean, or Japanese?

Try our multilingual table QR ordering demo on your own smartphone.

Multilingual Table QR Self-Ordering and Touchscreen Kiosk System
Pillar 7 • Tax & E-Invoice Compliance

100% Vietnam Tax Compliance Under Decree 123 & Decree 70

Operate foreign-invested restaurants with complete legal confidence under Vietnamese tax regulations, featuring certified electronic invoicing directly from cash registers and seamless enterprise accounting connections.

Certified POS E-Invoicing with Direct Provider Connectivity

Meet strict mandates under Decree 123/2020/NĐ-CP and Decree 70/2025/NĐ-CP for "HĐĐT khởi tạo từ máy tính tiền"—cash register-generated electronic invoices carrying official tax authority authentication codes. Through direct integrations with licensed tax providers like VNPT, Viettel, MISA, and S-Invoice, cashiers can issue and submit verified legal invoices straight from the POS screen without opening separate third-party software.

Tailored Invoicing for Household Businesses & Registered Companies

Whether operating as a Household Business (Hộ Kinh Doanh) or a Registered Enterprise (Doanh Nghiệp), PosApp handles your tax structure effortlessly. Household venues can issue revenue-based electronic sales bills (Hóa đơn bán hàng) directly from gross sales, while registered companies can configure granular item-level VAT rates (8%, 10%, or tax-exempt) on official VAT invoices (Hóa đơn GTGT) to ensure 100% tax deduction compliance.

Flexible Same-Day E-Invoice Workflows

Vietnamese tax law mandates that every dining transaction receives an official e-invoice issued on the same day. PosApp prevents checkout delays by letting you choose: issue and sign invoices instantly at payment, or print guest receipts during busy shifts and batch-sign all per-transaction invoices at the end of the business day after a quick audit.

Enterprise Accounting & Circular 88 Support

Designed for corporate enterprises with automated sales and cost data synchronization into professional accounting suites like MISA AMIS, Fast, and Bravo for formal audits, while also supporting statutory Circular 88 bookkeeping books for household operations.

Need 100% legal tax compliance under Decree 123 & 70?

Get dedicated advisory on cash register e-invoicing and accounting export.

Vietnam Tax and E-Invoicing POS System Decree 70 Compliance
Pillar 8 • Social CRM & Loyalty

WeChat-Style Zalo Mini App CRM & Stored Dining Credit

Turn first-time diners into loyal regulars through Vietnam’s dominant social platform of over 77 million users, operating entirely through mobile web and native chat without requiring customer app downloads.

One-Tap Verified Member Enrollment

Diners join your loyalty program with a single tap inside Zalo. The system retrieves verified phone numbers automatically, removing the friction of paper registration forms or waiting for SMS OTP codes.

High-Engagement Zalo Notifications (ZNS)

Deliver automated birthday vouchers, seasonal menu announcements, and current point balance reminders through official Zalo notifications, achieving read rates above 90% at lower costs than traditional SMS.

Prepaid Dining Cards & Balance Top-Up

Customers can load cash into digital prepaid cards at the cashier counter or top up online. Diners use this stored balance to purchase extra drinks, sides, and snacks during their visit without carrying physical cash, securing upfront revenue for your venue.

Zero-Commission Direct Takeaway Orders

Allow loyal customers to order pickup and home delivery directly through your branded Mini App, keeping 100% of order revenue and avoiding the 20% to 25% commission fees charged by third-party delivery apps.

Ready to build direct customer loyalty and avoid 25% app fees?

Discover how our WeChat-style Zalo Mini App and prepaid cards work.

Zalo Mini App CRM and Customer Loyalty Ecosystem
Pillar 9 • Inventory & Cloud Analytics

Recipe Costing, Inventory Control & 65+ Real-Time Financial Reports

Track raw material usage down to exact grams and monitor restaurant financial health from anywhere in the world through your smartphone or laptop.

Recipe Costing & Real-Time Stock Depletion

Every menu dish sold automatically subtracts its pre-calculated portions of meats, sauces, and dry ingredients from warehouse inventory counts, maintaining exact food cost percentages and actual stock levels after every service shift.

Proactive Low-Stock & Wastage Tracking

Receive automatic mobile alerts when essential ingredients drop below safe operational minimums before prep lines run out, alongside tools to record kitchen spoilage, cooking errors, and expired inventory.

Dedicated Tax Reconciliation & Audit Reports

Specialized financial reports cross-reference issued electronic invoices against recorded POS revenue and collected VAT, ensuring stress-free monthly tax filings and transparent audits with local authorities.

65+ Real-Time Multi-Outlet Analytics

Monitor live sales, gross profit margins, top-earning menu items, labor cost ratios, and hourly table revenue across single or multi-chain locations from anywhere in the world on mobile or desktop.

Want exact food costing down to grams and live P&L reports?

Book an in-depth financial analytics walkthrough with our F&B consultants.

Recipe Costing Inventory Management and Cloud Financial Reports

Ready to Modernize Your Restaurant in Vietnam?

Join thousands of restaurants, cafes, bars, and foreign-owned F&B establishments thriving with PosApp’s localized ecosystem.

Chat with English Support on WhatsApp

Different Dining Concepts.
Unified on PosApp.

From nationwide franchise beverage chains and commercial multi-concept complexes to high-traffic airport terminals and automated corporate campuses: discover how leading F&B venues run smooth daily operations with PosApp.

Logo Hong Tra Ngo Gia

Hồng Trà Ngô Gia

800+ Active Outlets
Powered Nationwide

MEGA FRANCHISE · COUNTER POS · CENTRAL LOGISTICS · SOCIAL CRM

From Frontline Ordering to Central Warehousing and Franchise Governance

Hồng Trà Ngô Gia connects two ordering channels at the store level with bar preparation stations, custom franchisee loyalty programs, and nationwide supply chain logistics. PosApp tracks revenue, sales volume, and ingredient stock by individual location so store managers, warehouse coordinators, and executive leadership stay synchronized.

Counter & Table Ordering: Staff input orders on handheld terminals, or guests browse and pay directly on mobile web via table QR codes.

Central Warehouse Replenishment: Raw tea and topping replenishment orders are calculated based on live outlet sales volume and remaining shelf inventory.

Store-Level Loyalty Accounts: Customers accumulate and redeem loyalty points independently based on each individual franchisee's policy.

Unified Store QR Code for Both Ordering & Loyalty

Live Storefront Operations

Hong Tra Ngo Gia Storefront Operations View Photo
Bustling storefront service at Hong Tra Ngo Gia.

Customer Ordering Workflow

Self-Ordering Flow at Hong Tra Ngo Gia View Diagram
Guests scan the table QR code to browse, customize, and complete payment directly inside Zalo Mini App.

Staff Handheld Ordering

Mobile POS Terminals

  1. 01
    Enter Order on POSSelect drink, ice, and sweet levels
  2. 02
    Identify MemberScan member QR or enter phone
  3. 03
    Record PointsAccredited per store program
  4. 04
    Dispatch to BarAuto-print ticket in queue sequence

Guest Self-Ordering

Table QR Web Experience

  1. 01
    Scan Table QROpen visual menu on mobile
  2. 02
    Customize & PayGuests complete order tableside
  3. 03
    Sync MembershipPoints earned automatically
  4. 04
    Route to BarBaristas brew without cashier delays

Order details and membership data are captured within the sales flow; bar stations receive precise tickets to fulfill beverages accurately.

Connecting Storefront Sales to Central Warehouse and Chain Management

From live registered orders, PosApp consolidates sales velocity and remaining stock per outlet, empowering central warehouses and regional directors to plan logistics seamlessly.

Franchise OutletsLive tickets, sales mix & stock levels
Zalo Mini AppDirect takeaway & local loyalty data
CHAIN-WIDE DATA ENGINE
PosApp

Auditing Every Individual Outlet

  • Live revenue & order volume
  • Menu sales & raw material depletion
  • Member activities by franchise point
CENTRAL WAREHOUSE & HQ
Supply Chain HQ

Central Production & Regional Planning

  • Forecast raw ingredient demands
  • Plan central kitchen tea brewing batches
  • Distribute goods to regional hubs
  • Coordinate chain marketing vouchers

Franchisees proactively place replenishment requests; central warehouses monitor real-time consumption trends to plan brewing schedules and raw material allocation. Loyalty programs, point earnings, and promotions run according to individual franchise policies.

Independent Loyalty Balance for Every Franchise Store

Customer rewards stay anchored to the specific store where the order was placed, protecting franchisee profit margins.

  1. 01
    Purchase at Outlet ATransaction and revenue booked to A
  2. 02
    Earn Points at Outlet APoints managed by the specific store
  3. 03
    Redeem Rewards at Outlet APrevents cross-store gift liability claims

Drive Repeat Visits with Automated Stamp Rewards

Guests select pickup times, join interactive mini-games, and track loyalty stamps—such as "Buy 8 Drinks, Get 1 Free"—directly inside Zalo without downloading an app.

Buy 8, Get 1 FreeLoyalty Stamps · Repeat Orders
Logo Vikkafe

Vikkafe

SPECIALTY COFFEE CHAIN · COUNTER POS · DIGITAL VOUCHERS · SHIFT AUDIT

Standardizing Cashiers, Shift Audits & Baristas Across 10+ Premium Cafes

More than 10 prime Vikkafe locations synchronize counter sales, cash collection, shift handovers, and barista fulfillment on PosApp. Internal employee discount vouchers distributed via ZNS as unique QR codes are authenticated directly on the POS screen before being applied to customer tickets.

Fast Counter Ordering: Cashiers process customized coffee drinks and payments on intuitive touchscreen terminals.

Digital Voucher Verification: Cashiers scan employee QR discount vouchers to validate eligibility and deduct bill totals instantly.

Shift Handover Audits: Track exact cash totals, voucher logs, and sales reconciliation across every service shift.

Live Store Ambiance

Vikkafe Cafe Deployment View Photo
Modern specialty cafe service at Vikkafe.

Front Counter Service

Fast-Paced Checkout

  1. 01
    Input Drinks on POSSelect bean origins, milk & syrups
  2. 02
    Scan Digital VoucherValidate terms & apply discounts
  3. 03
    Collect PaymentAccept card/QR; issue e-invoice
  4. 04
    Route to BaristaTicket prints with exact recipe specs

Blind Shift Reconciliation

Cashiers conduct shift changeovers with blind cash counts. PosApp compares physical drawer cash with recorded sales receipts to prevent cashier fraud and highlight balance discrepancies.

Chain Performance Analytics

Monitor revenue, average bill value, payment methods, and beverage velocity by store and hourly peak times, helping management optimize barista staffing and fresh bean procurement.

Logo D’Hue – Hue Plaza

D’Hue – Huế Plaza

COMMERCIAL COMPLEX · 6 F&B CONCEPTS · UNIFIED LOYALTY

Six Distinct Dining Concepts, Managed Under One Real-Time Dashboard

From ground-floor artisanal coffee and royal souvenir boutiques to high-end heritage dining, 5th-floor grand banquet halls, and a 6th-floor rooftop Sky Bar—each outlet at Huế Plaza operates under its own distinct service flow. PosApp captures transactions, shifts, and stock at the venue level while providing centralized leadership reporting.

06 Distinct Outlets
Unified Cloud Platform
01

Floor 1D’Huế Cafe

02

Floor 2D’Huế Souvenir

03

Floor 3D’Huế Heritage

04

Floor 4D’Huế Restaurant

05

Floor 5Banquet & Weddings

06

Floor 6Rooftop Sky Bar

Hue Plaza Complex

D’Hue – Hue Plaza Commercial Complex View Photo
The 6-floor landmark commercial hospitality venue in Hue.

Table QR Ordering Workflow

Table QR Ordering Flow at Hue Plaza Restaurant View Flow
Guests scan table QR codes to view illustrated menus and submit course orders directly to the kitchen.

Across 5 Retail & Cafe Outlets

Counter POS Checkout

  1. 01
    Create Order on POSLogged to specific floor and shift
  2. 02
    Collect PaymentAccrue or redeem complex points
  3. 03
    Deduct InventoryTrack retail goods or ingredients
  4. 04
    Consolidated AuditsIsolated books, centralized view

Fine Dining Restaurant

QR Table Ordering Flow

  1. 01
    Scan Table QROpen illustrated food menu
  2. 02
    Self-Select DishesSubmit orders directly to kitchen
  3. 03
    Auto Kitchen RoutingCooks prepare dishes in sequence
  4. 04
    Checkout & LoyaltySettle bill tableside and earn points

Unified Guest Loyalty Profile Across All 6 Concepts

Guests earn and redeem membership points seamlessly whether ordering an afternoon coffee on Floor 1, having dinner on Floor 4, or sipping cocktails at the Floor 6 Sky Bar.

Unified LoyaltyConnected Hospitality Perks
Logo Nam Long

Nam Long Township

TOWNSHIP RESIDENTIAL · COMMERCIAL SHOPHOUSES · RESIDENT APP SYNC

Validating Resident App Vouchers Instantly at Retail and Dining Counters

Commercial shophouses and dining venues located across Nam Long residential townships need to accept resident vouchers and loyalty perks directly at checkout, while managing shift handovers, e-invoices, and revenues independently.

Resident App Integration: Receive digital promotional vouchers and membership perks directly from the township app.

Instant Checkout Processing: Validate eligibility, apply discounts, and collect payment without manual paperwork.

Township-Wide Governance: Centralize commercial performance metrics while preserving independent merchant data.

Township Commercial Zone

Nam Long Township Commercial Zone View Photo
Commercial shophouse operations in Nam Long residential developments.

From Resident Privileges to Central Operational Analytics

The resident mobile app syncs with in-store PosApp terminals; transactions and voucher status updates reflect back to the township management system.

Resident Mobile AppDistributes discount vouchers & resident perks
Dining / ShophouseResidents present vouchers at checkout
TRANSACTION PROCESSING
PosApp POS

Authentication & Billing

  • Validate voucher terms instantly
  • Apply discount & process check
  • Log merchant sales and shift data
CENTRAL SYSTEM SYNC
Nam Long System

Township Commerce Audits

  • Update redeemed voucher statuses
  • Aggregate merchant sales insights
  • Monitor township commercial vibrancy

Independent In-Store Operations

Each merchant creates orders, takes payments, prints bills, opens/closes cash drawers, and issues VAT electronic invoices independently based on their specific business license.

Central Township Visibility

Township directors track commercial sales volume, peak foot-traffic hours, and voucher redemption rates across shophouses while keeping individual financial records secure.

Self-service kiosks at Apricot Bistro, Da Nang International Airport
Da Nang International Airport Logo

Apricot Bistro
Da Nang International Airport

AIRPORT TRANSIT F&B · SELF-SERVICE TOUCHSCREEN KIOSK

International Travelers Order & Pay Contactless in Under 60 Seconds

At Apricot Bistro inside Da Nang International Airport, busy travelers browse digital menus with photos in multiple languages, pay with international cards or digital wallets, and enter a pager buzzer number. Once completed, order tickets route directly to the kitchen line for rapid preparation.

From Self-Service Kiosk to Fast Kitchen Assembly

  1. 01
    Browse Visual MenuTravelers select items & options on kiosk
  2. 02
    Select Payment MethodCredit card/QR wallet; enter pager ID
  3. 03
    Contactless CheckoutInstant bank & card payment confirmation
  4. 04
    Instant Kitchen RoutingKitchen line prepares meals before flights

Travelers order independently without language barriers; front counters stay completely clear of long queue lines.

VNG Tech Campus Corporate Canteen
Logo VNG Tech Campus

VNG Tech Campus Food Hall

ENTERPRISE FOOD HALL · SMART PRE-ORDER & SELF-PRINTING KIOSKS

2,000+ Daily Lunches Processed via QR Pre-Ordering & Print Kiosks

Staff at Vietnam's leading tech unicorn (VNG) pre-order lunches on their smartphones, paying via corporate meal stipends or digital wallets. Diners receive a digital order QR code, scan it at automated kiosks to print physical slips, and collect their hot meals with zero cashier bottlenecks.

Self-Service Campus Dining Workflow

  1. 01
    Pre-Order on MobileSelect meals ahead from workstations
  2. 02
    Cashless PaymentCorporate allowance or digital wallets
  3. 03
    Scan QR at Print KiosksHold order QR to auto-dispense ticket
  4. 04
    Collect Tray at Food CounterExchange printed ticket for tray instantly

Key Advantages for High-Volume Corporate Campuses

  • Zero Counter Lines: Diners pre-order and pay before arriving at the canteen.
  • Automated Verification: Food stations assemble meals swiftly against printed tickets.
  • Enterprise Allowance Sync: Seamlessly connects corporate meal balances to vendors.

How Does Your Restaurant Operate Today?

Share your dining concept, number of seating zones, and hardware preferences. PosApp's English consulting team will design an optimized workflow for your tables, kitchen routing, inventory, and local tax compliance.

WhatsApp: +84 786 212 926

Deployment Overview

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Transparent F&B Pricing

Choose the Right PosApp Plan for Your Restaurant Scale

Transparent monthly pricing tailored specifically for Vietnam’s food & beverage industry. From independent cafes and bistros to high-volume dining chains, scale your hardware and cloud operations without hidden costs.

F&B Starter

Cafes · Quick-Service Bars · Counter Ordering
220,000đ/month

Ideal for fast-paced counters needing rapid ticket entry, split bar/kitchen thermal printing, and watertight shift cash reconciliation.

  • Unlimited device logins (POS terminal, tablets, staff phones)
  • Rapid counter ordering, combo sets, and customized modifiers
  • Instant ticket dispatch to Kitchen cook lines and Bar counters
  • Blind Shift Audit to eliminate cashier cash discrepancies
  • Dynamic VietQR & contactless card payment verification
  • Decree 123 & 70 certified cash register e-invoice issuance
  • Daily shift P&L, top-selling items, and void audit reports
Consult Starter Plan

Enterprise & Chain

Multi-Outlet Chains · Franchises · Food Hall Groups
Custom Quote

Engineered for multi-branch dining brands requiring centralized warehouse logistics, 1-click multi-outlet menu syncing, and custom corporate ERP integrations.

  • Includes all Restaurant PRO features
  • Central kitchen commissary & inter-branch warehouse transfers
  • 1-click centralized menu, pricing tier, and promo synchronization
  • At-Table QR Code Ordering & Self-Order Kiosks across branches
  • Real-time consolidated multi-outlet sales & food cost analytics
  • Direct API connections to MISA AMIS, Bravo, SAP, and ERPs
  • Custom staff permission matrices & enterprise audit trails
  • Dedicated account manager & 24/7 priority technical SLA
Request Chain Proposal

Operational Note: Subscription pricing covers core cloud POS software licenses. Additional hardware peripherals (touchscreen terminals, thermal printers, cash drawers), certified e-invoice package quotas, dynamic payment soundboxes, or custom enterprise accounting integrations are customized based on your venue’s operational requirements.

Complete POS Hardware Ecosystem

  • 100% Genuine Equipment
  • 12-Month Warranty
  • Free On-Site Demo
Desktop POS Terminal PosApp, 12-month warranty

Desktop POS Terminal

  • Usage: Touchscreen checkout replacing traditional PCs. Designed for fixed cashier counters.
  • OS: Android 11.0 with a crisp 10.1" multi-touch display.
  • Specs: 1.8 GHz CPU. 2GB RAM / 16GB ROM.
  • Expansion: Supports expandable SD card storage up to 128GB.
Handheld Mobile POS PosApp, 12-month warranty

Handheld Mobile POS

  • Usage: Lightning-fast mobile checkout and receipt printing.
  • Display: 5.5" HD+ screen. Massive 2580mAh battery for 24-hour operation.
  • Built-in Printer: 57mm paper width, high-speed 80mm/s thermal printing.
  • Connectivity: Nano SIM support with seamless 4G connectivity anywhere.
Thermal Receipt Printer PosApp, 12-month warranty

Thermal Receipt Printer

  • Usage: Fast printing for customer receipts, kitchen dockets, and bar orders.
  • Performance: High-speed 200mm/s printing. Standard 80mm paper width.
  • Connectivity: Flexible LAN / USB or stable Bluetooth connection.
  • Durability: Heavy-duty auto-cutter and long-lasting thermal print head.
Barcode and Label Printer PosApp, 12-month warranty

Barcode & Label Printer

  • Usage: Print sticky labels for bubble tea, coffee cups, or retail product barcodes.
  • Technology: Direct thermal printing—no ink required. Sharp and clear output.
  • Features: Flexible label width (20mm - 80mm). Ultra-fast 152mm/s print speed.
  • Integration: Easy USB & LAN setup. Highly compatible with major POS software.
Omnidirectional Barcode Scanner PosApp, 12-month warranty

Omnidirectional Barcode Scanner

  • Usage: Rapid product scanning for retail stores, supermarkets, and minimarts.
  • Performance: Ultra-responsive 20-line laser scanning technology.
  • Design: Fixed desktop design for hands-free, high-speed checkout operations.
  • Accuracy: Accurately reads blurred, scratched, or glossy-surface barcodes.

Frequently Asked Questions About PosApp Restaurant POS

Learn about pricing, bilingual workflows, Vietnamese tax compliance, and local on-site support for your restaurant in Vietnam.

Pricing & Hardware

How much does PosApp Restaurant POS cost in Vietnam? Are there hidden fees?

PosApp pricing starts from 220,000 VND/month (VAT included, applied to annual subscriptions). Our pricing is 100% transparent with no mandatory credit card processing markups or surprise termination fees. Advanced modules like QR Order, official tax e-invoicing, or multi-branch management can be tailored precisely to your restaurant’s scale.

Do I have to buy new hardware, or can I use my existing iPads, tablets, and printers?

You are not required to buy new hardware if your current devices are compatible. PosApp runs seamlessly on iOS (iPads), Android tablets, and Windows PCs. Existing thermal receipt printers and kitchen ticket printers can often be reused depending on their connection protocols (LAN, Wi-Fi, or USB). Our team will audit your hardware before deployment.

Can I test the software before subscribing? Do you offer English-guided demos?

Yes. We provide a 7-day free trial so you can test tableside ordering, kitchen ticket routing, and sales reports. You can also book a personalized 1-on-1 English demo via Google Meet or WhatsApp to review practical workflows for your dining concept.

What warranty covers hardware purchased from PosApp?

All POS terminals, handheld ordering devices, and printers supplied by PosApp include an official 12-month manufacturer warranty along with remote hardware diagnostic assistance.

Restaurant Operations

How does PosApp solve the language barrier between foreign owners and local Vietnamese staff?

PosApp features an independent multi-role interface. Foreign owners and managers can run their back-office settings, menu engineering, and analytics in English, while floor cashiers, runners, and kitchen staff operate the POS terminals in Vietnamese.

Can kitchen and bar staff receive order tickets in Vietnamese even if I manage the menu in English?

Yes, absolutely. PosApp supports full bilingual menu mapping and preparation instructions. While you configure your dishes, ingredients, and special requests in English (e.g., "less ice", "no spice / mild", "peanut allergy", "dressing on the side"), the system automatically prints corresponding Vietnamese cooking notes on kitchen tickets or routes them directly to the Kitchen Display System (KDS). This eliminates communication friction and kitchen mistakes completely.

Does PosApp handle floor plans, table transfers, and complex bill splitting?

Yes. Visually customize your floor plan by zones (Indoor, Garden, Bar, VIP rooms) and track live table occupancy. Staff can transfer tables, merge parties, or split checks by individual diner or custom amount in just a few taps.

Does the system manage recipe costing and raw ingredient depletion?

Yes. Define detailed ingredient recipes for each dish or cocktail. As orders are completed, inventory (meat, dairy, produce, liquor) deducts automatically in real time, helping you track actual food costs, minimize kitchen waste, and forecast replenishment.

Can the restaurant continue taking orders and cash payments if the Internet drops?

Yes. PosApp includes a resilient Offline Mode. If your internet connection is interrupted, staff can still create orders, print kitchen tickets, and process cash bills locally. Once internet connectivity is restored, all offline transactions automatically sync back to the cloud.

QR Order & Social CRM

Does the table QR code menu support multiple languages for international diners?

Yes. The smart table QR menu supports 10+ languages (English, Vietnamese, Korean, Japanese, Chinese, French, and more). International tourists and foreign diners can view high-resolution food photography, allergen warnings, and place orders directly in their preferred language without struggling to communicate with floor staff.

Do guests have to download an application from the App Store to order?

No app download is required. PosApp provides two flexible digital ordering channels depending on your guest profile:

  • Instant Web-Order: Ideal for foreign tourists and short-term visitors. Diners simply scan the table QR code with their phone camera to open your interactive menu directly in their mobile browser.
  • Zalo Mini App: Ideal for local diners and resident expats. The menu opens immediately inside Vietnam’s primary super-app (Zalo) with zero installation delay.

Can diners pre-pay or split bills directly from their phone when ordering via QR?

Yes. You have full operational control: choose pre-payment (guests order and pay immediately via dynamic VietQR, card, or e-wallet before orders are sent to the kitchen) or post-payment (tickets go straight to the kitchen, and guests settle their bill at the table or cashier counter upon finishing).

How does PosApp’s Zalo Mini App work, and why is it a game-changer for capturing customer data in Vietnam?

To build repeat customer loyalty in Vietnam, your restaurant must leverage Zalo. Just like WeChat Mini Programs in China, a Zalo Mini App is an "app-within-an-app" that runs instantly inside Zalo (75M+ active users) without downloading or installing anything from the App Store.

For foreign restaurateurs, this solves the biggest marketing headaches in Vietnam:

  • 1-Tap Verified Phone Capture (Zero OTP Required!): Forget paper forms where diners write fake numbers, or web sign-ups that lose customers due to SMS OTP verification delays. With a single tap ("Allow"), the diner instantly shares the active, verified phone number they are currently using on Zalo. It is 100% real, accurate data with zero user drop-off.
  • 90%+ Precision Read Rate via ZNS (Zalo Notification Service): Because every collected number is tied directly to an active Zalo account that diners check daily, your automated ZNS messages land straight into their primary chat inbox with a 90%+ read rate. This completely eliminates spam filters and replaces expensive, low-open-rate SMS.
  • Frictionless Digital Loyalty & E-Vouchers: Diners accumulate membership points automatically with every meal, view their VIP tiers (Silver, Gold, Diamond), and redeem e-vouchers directly inside Zalo—no physical plastic cards to carry or lose.
  • Automated Retention Campaigns: Automatically trigger personalized birthday vouchers, digital bill receipts, and "we miss you" discount codes on quiet weekday shifts to drive predictable repeat revenue.

Payments & E-Invoices

Is PosApp 100% compliant with Vietnamese tax laws (Decree 123 & Circular 78)?

Absolutely. PosApp integrates directly with Vietnam’s General Department of Taxation and certified e-invoice providers, enabling legally certified electronic invoices generated directly from cash registers and POS machines.

How does PosApp handle official tax invoices (Hóa đơn đỏ) from table checks?

Official VAT e-invoices are created directly from the retail dining receipt data with a single click—no manual re-entry by accountants required. This is essential for expat-friendly venues serving corporate dining clients who require legal tax write-offs in Vietnam.

What local payment methods can my restaurant accept with PosApp?

PosApp supports the entire domestic and international payment ecosystem: dynamic VietQR codes, MoMo, ZaloPay, domestic ATM Napas cards, international credit/debit cards (Visa, Mastercard, JCB), and cash.

How does dynamic VietQR save my restaurant money compared to international POS systems?

Foreign POS platforms (like Toast or Square) lock merchants into high 3–4% international card processing fees. Dynamic VietQR enables guests to scan and pay directly from any Vietnamese banking app with near-zero transaction fees and immediate bank settlement into your restaurant's account.

Chains & Integrations

Can I monitor my restaurant live from overseas?

Yes. PosApp is built on a high-availability cloud architecture. Whether you are traveling or based in your home country, you can monitor real-time sales revenue, live table status, order history, and stock levels 24/7 from your smartphone or laptop.

Does PosApp integrate with food delivery platforms in Vietnam (GrabFood, ShopeeFood)?

Yes. PosApp centralizes delivery orders from major Vietnamese food apps (GrabFood, ShopeeFood) into a unified order stream, avoiding missed orders and reconciling third-party delivery revenue in one place.

Can I migrate my menu and customer data from Toast, Square, or our old POS?

Yes. Our onboarding team assists in importing your categories, dish recipes, raw material lists, and customer records from spreadsheet exports of your previous POS software at no extra charge.

Onboarding & Support

How do you provide onboarding and training for foreign owners and local teams?

We provide comprehensive onboarding. Foreign owners receive English-guided walkthroughs and system documentation, while local floor staff and cashiers are trained thoroughly in Vietnamese on POS operation, ticket routing, and shift closing.

What are your technical support hours? Is English assistance available during holidays?

Technical support operates daily from 8:30 AM to 10:00 PM, 365 days a year—including weekends and Vietnamese national holidays (Tet). You can reach our team primarily via WhatsApp (wa.me/84786212926) or our hotline at +84 786 212 926.

What is your response time for technical emergencies?

Urgent software inquiries are diagnosed remotely within minutes via WhatsApp or remote support. For critical operational issues requiring physical intervention, our on-site technical support responds within 4 business hours.

How quickly can our restaurant go live after signing up?

Single-location dining venues typically go fully live within 24 to 48 hours once your menu structure and device setup are confirmed.

Need help determining the ideal POS package, hardware compatibility, or e-invoicing setup for your restaurant? Chat with our English advisory team today.

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