All-in-One POS System for Cafe, Boba & Beverage Shops in Vietnam

Transparent Monthly Pricing: PosApp pricing starts from 220,000 VND/month for the Starter Plan and 299,000 VND/month for the Advanced Plan (VAT included, applied to annual subscriptions). Unlike international POS systems (such as Toast or Square), PosApp charges zero mandatory credit card transaction markups and zero surprise termination fees. You only pay for your core software license and any optional add-on modules (such as official tax e-invoicing packages or self-ordering kiosks) that fit your exact shop format.

Device Freedom & Cost Savings: You do not need to buy expensive proprietary hardware. PosApp runs natively across iOS (iPads, iPhones), Android tablets, and Windows PCs/touch terminals. If you already have hardware, our technical team will conduct a free remote compatibility audit. If you need new hardware, you can purchase commercial-grade POS terminals, cash drawers, or handheld devices directly from PosApp with pre-configured software installation.

Dedicated Beverage Hardware Ecosystem: PosApp connects seamlessly with thermal receipt printers (80mm / 58mm) and high-speed cup label sticker printers via LAN network cable, Wi-Fi, USB, or Bluetooth. When an order is rung up at the counter, the system instantly triggers the label printer to dispense a sticky cup label showing drink size, ice %, sugar %, and toppings, while printing a guest check at the cashier station simultaneously.

100% Free Trial & Guided Demo: Yes. You can register for a free software trial to experience fast counter ordering, drink modifier setup, and live reports. Furthermore, our English-speaking specialists provide 1-on-1 online demo consultations via WhatsApp or Google Meet, walking you through the exact workflow required for your coffee shop or boba bar.

12-Month Official Warranty & Fast Replacement: All POS terminals, barcode scanners, cash drawers, and thermal printers purchased from PosApp come with an official 12-month manufacturer warranty. If critical hardware fails during operations in Ho Chi Minh City or Hanoi, PosApp provides emergency on-site diagnostic checks and loaner replacement units within 4 business hours to prevent downtime during rush periods.

Bilingual Multi-Role Interface: PosApp separates the management dashboard from the operational counter interface. International owners can configure menus, view live financial P&L, and analyze sales reports in English, Korean, Japanese, or Chinese. Meanwhile, local Vietnamese baristas and cashiers operate the POS screen and read drink tickets completely in Vietnamese, eliminating operational misunderstandings and training friction.

3-Tap Modifier Architecture: Beverage menus require rapid customization. PosApp allows cashiers to select a drink and configure options in 3 quick taps:

• Sizes: Small, Medium, Large (with automatic price adjustments).
• Sweetness & Ice Levels: 0%, 30%, 50%, 70%, 100% sugar and ice.
• Substitutes & Add-ons: Oat milk / soy milk upgrades, extra espresso shots, and unlimited boba toppings (tapioca pearls, cheese foam, pudding, jellies) with automated surcharge calculations.

Instant Drink Ticketing (Zero Wrong Cups): The moment payment is collected or an order is saved, PosApp transmits order details to your thermal cup sticker printer in under 1 second. Each sticker prints: Order #, Table/Takeaway tag, Drink Name, Cup Size, exact Ice/Sugar levels, and individual toppings. Baristas simply stick the label onto the plastic cup, prepare the drink accurately, and hand it to the customer without shouting orders across the counter.

Flexible Bill Management: For dine-in cafes and drink lounges, staff can maintain open tabs across visual table maps. When guests order extra drinks, staff add items to the existing tab with 1 tap. If customers change seating, staff can transfer tabs between indoor and patio tables instantly, or split checks evenly or by individual drinks when expat groups wish to pay separately.

Uninterrupted Offline Billing Mode: If your shop’s internet drops, PosApp continues operating smoothly in local offline mode. Cashiers can continue creating orders, entering drink modifiers, printing kitchen tickets/cup labels, and collecting cash payments locally. The moment your Wi-Fi or 4G restores, all offline sales data, inventory deductions, and e-invoices synchronize automatically to the cloud with zero data loss.

Gram-Level Recipe Tracking: Yes. In PosApp, you define precise recipes down to the exact gram and milliliter (e.g., 18g espresso beans + 180ml fresh milk for a Latte, or 40ml black tea concentrate + 30g milk powder + 45g tapioca pearls for a Boba Milk Tea). Every time a drink or extra topping is rung up, PosApp automatically depletes those exact raw materials from your active stockroom in real time.

Stock Audit Variance Reports: Manual inventory counting without a POS leads to unexplainable ingredient shrinkage. PosApp compares your theoretical stock consumption (based on drinks sold) against your actual physical count during shift handovers. Any discrepancy—whether from over-pouring milk, spilled syrups, or unrecorded drinks—is highlighted in red variance reports, keeping your baristas accountable.

Dual Inventory Management: PosApp manages both recipe-based items (made-to-order beverages) and unit-based retail goods (packaged coffee beans, canned cold brew, bakery pastries, branded tumblers). Unit-based goods deduct 1-for-1 upon scanning, complete with low-stock alerts and expiration date tracking for perishable bakery items.

Remote Mobile Cloud Management: Whether you are traveling or based in your home country, you can install the PosApp Management App on your iPhone, Android, or laptop. You can check real-time revenue, hourly drink volume, open table occupancy, current cash drawer balances, and voided bills 24/7 without needing to be physically present at the shop.

100% Tax Compliant (Zero Fine Risk): Under Vietnamese tax law (Decree 123/2020/ND-CP), retail F&B businesses are legally required to issue certified electronic invoices directly from cash registers. PosApp connects directly with the General Department of Taxation (Tổng Cục Thuế) and authorized invoice providers (VNPT, Viettel, MISA). With 1 click at checkout, PosApp issues certified e-invoices containing official tax authority verification codes—protecting foreign business owners from heavy tax penalties and surprise audits.

Instant Bank Settlement with Zero Card Fees: Foreign POS providers charge 3% to 4% per transaction on card swipes. PosApp generates a Dynamic VietQR code on the customer-facing screen matching the exact bill total. Customers scan the QR code using any Vietnamese banking app (Vietcombank, Techcombank, MB, etc.), transferring funds directly into your shop’s bank account in 2 seconds with zero processing fees. PosApp can also pair with an audio Payment Soundbox that announces "Received 55,000 VND" out loud, preventing fake payment screenshots during rush hours.

Complimentary Tax Accounting for Household Businesses: When subscribing to PosApp, household businesses (Hộ kinh doanh) receive integrated bookkeeping software to record revenue, business expenses, and inventory ledgers. You can export standardized XML tax declaration files compliant with Vietnamese tax authority portals, simplifying quarterly tax declarations without hiring outside bookkeeping agencies.

Flexible VAT & Multi-Tax Configuration: Vietnam frequently applies differentiated tax policies (e.g., 8% reduced VAT for standard F&B items vs. 10% VAT plus varying Special Consumption Taxes (SCT) for alcohol, tobacco, and specialty services like karaoke/massage). PosApp allows you to configure exact tax brackets and surcharges per item or category. When receipts or Decree 123 e-invoices are generated, the system automatically separates taxable line items accurately to ensure flawless enterprise accounting integration.

Furthermore, for registered corporate businesses (Công ty TNHH / Cổ phần), PosApp syncs daily sales revenues, product tax breakdowns, payment methods, and inventory cost of goods sold (COGS) directly into enterprise accounting platforms such as MISA AMIS, Bravo, Fast, and SAP via automated API—saving your chief accountant hours of manual data reconciliation each month.

Frictionless Social CRM (No App Download): In Vietnam, 90%+ of smartphone owners use Zalo daily. Just like WeChat Mini Programs in China, PosApp’s Zalo Mini App is an app-within-an-app that opens instantly when customers scan your counter QR code—with zero download from the App Store.

• 1-Tap Verified Phone Number: Customers share their verified phone number with 1 tap (no tedious OTP entry, no fake numbers).
• 90%+ Read Rate via ZNS: Automated notifications (order status, reward vouchers) are delivered directly to their primary Zalo chat feed, completely bypassing spam filters and expensive SMS costs.

Automated Digital Beverage Stamp Cards: Yes. Traditional paper loyalty cards get lost or forgotten in wallets. With PosApp’s digital loyalty system, every drink purchase automatically adds a digital stamp to the customer's phone via Zalo or phone lookup. When a customer reaches 8 or 10 stamps, the system automatically deposits a free drink e-voucher into their digital wallet, driving daily repeat visits.

Prepaid Balance Top-Up (Upfront Cash Flow): Customers can load cash into a digital prepaid member card at the counter (e.g., Deposit 500,000 VND, receive 550,000 VND in balance credit). Customers then pay for their daily morning coffee or afternoon boba by simply tapping their phone or quoting their phone number.

Why this is a game-changer: It secures upfront cash flow for your business, eliminates daily change-giving friction, and legally locks customer loyalty to your cafe over competitors.

Universal Phone Number Loyalty: Yes. Foreign expats or tourists who do not have Zalo can simply provide their mobile phone number to the cashier. PosApp tracks their order history, purchase frequency, and membership tier (Silver, Gold, VIP) in your central CRM database, allowing cashiers to apply membership discounts automatically.

Automated Marketing Automation: PosApp CRM automatically monitors customer visit frequency. You can set automated triggers:

• Birthday Rewards: Automatically send a 20% discount voucher 3 days before a member’s birthday.
• Win-Back Inactivity Alerts: Automatically send an "Exclusive 1-for-1 Boba Drink" voucher to members who have not visited in 14 days, reviving dormant customers without manual marketing labor.

Central Warehouse & Commissary Logistics: For expanding cafe and boba brands, PosApp includes specialized multi-branch supply chain controls. You can track green coffee bean roasting batches, manage central syrup/tea base preparation, and dispatch raw materials to individual retail branches via formal warehouse transfer requests. Store managers confirm goods received on their POS, preventing transit shrinkage.

Enterprise Open API Integration: Yes. For high-volume multi-location beverage groups and franchised brands, PosApp provides standardized RESTful APIs to sync daily sales revenue, cost of goods sold (COGS), shift payments, and inventory consumption directly into corporate enterprise systems such as MISA AMIS, Bravo, SAP, and Microsoft Dynamics. This eliminates manual re-entry and streamlines corporate financial audits.

White-Glove Menu Migration: Yes. You do not have to rebuild your menu from scratch. Simply export your categories, drink names, modifier options, and pricing spreadsheets from your previous software (Square, Toast, Lightspeed, or Excel). PosApp’s onboarding team will format and import your full catalog into your new PosApp system prior to opening day free of charge.

Dedicated English Support & 4-Hour On-Site SLA: PosApp operates dedicated customer support from 8:30 AM to 10:00 PM, 365 days a year—including weekends and Vietnamese national holidays (Tet).

• Online Support: Urgent inquiries are handled in English via WhatsApp (wa.me/84786212926) within minutes.
• On-Site SLA: For critical hardware or network emergencies that cannot be resolved remotely, PosApp technicians arrive at your shop within 4 business hours in Ho Chi Minh City and Hanoi.